What We Collect
When you subscribe to our newsletter, we collect:
- Email address (required) — so we can send you the newsletter
- Name (optional) — to personalize our emails to you
We also collect basic technical information when you visit our website, such as your browser type and which pages you view. This helps us understand how people use our site so we can make it better.
How We Use Your Information
We use your information to:
- Send you our newsletter with dental health tips and practice updates
- Respond if you contact us with questions
- Understand how visitors use our website so we can improve it
We will never use your email for anything other than what you signed up for.
Who We Share With
Your information stays with us. We do not sell, rent, or share your personal information with other companies for their marketing purposes.
We may use service providers to help us send emails or host our website. These providers only access your information to perform services for us and are required to keep it confidential.
How We Protect Your Information
We take reasonable steps to protect your information, including:
- Encrypted connections (HTTPS) for all website traffic
- Secure storage of subscriber information
- Limited access to personal data (only staff who need it)
No system is perfectly secure, but we work hard to protect your information and will notify you if we ever experience a breach that affects your data.
Your Rights
You have the right to:
- Unsubscribe from our newsletter at any time using the link at the bottom of every email
- Request access to the personal information we have about you
- Request deletion of your information from our systems
- Ask questions about how we handle your data
To exercise any of these rights, contact us using the information below. We will respond within 30 days.
Cookies
Cookies are small files stored on your device. We only use cookies that are necessary for our website to work properly, such as remembering your session when you fill out a form.
We do not use tracking cookies or advertising cookies. We respect your privacy and prefer to keep things simple.
Your Health Information
This policy covers information collected through our website only.
Your personal health information as a patient (treatment records, medical history, etc.) is protected under Ontario's Personal Health Information Protection Act (PHIPA). This is separate from our website privacy practices.
Please speak with our team during your visit if you have questions about how we protect your health records.
Contact Us
If you have questions about this privacy policy or how we handle your information:
- Email: courtice@longworthdental.ca
- Phone: 905.697.3397
- Address: 1405 Bloor Street, Unit 4, Courtice, ON L1E 0A1
Changes to This Policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page.
For significant changes, we may also notify newsletter subscribers by email. We encourage you to review this policy periodically.